Terms of Sales
These conditions of sale are concluded on the one hand by the company MORGANE RICHARD whose head office is located at 06 rue du Val, 45740 LAILLY-EN-VAL, registered with the Chamber of Trades of Loiret under the number of siret 83102049000015 hereinafter referred to
"SIMONE AND AGNES" and managing the site http://www.simone-et-agnes.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website http://www.simone-et-agnes.com hereinafter referred to as "the buyer".
MORGANE RICHARD is the creator and owner of the SIMONE ET AGNES brand. In these T&Cs, the brand name will be used for ease of reading.
Article 1: object
These conditions of sale aim to define the contractual relations between
SIMONE ET AGNES and the buyer and the conditions applicable to any purchase made through the website http://www.simone-et-agnes.com. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site http://www.simone-et-agnes.com is not directly related to his professional activity and is limited to strictly personal use and on the other hand have full legal capacity, allowing him to engage under these general conditions of sale.
SIMONE ET AGNES retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or with the aim of improving the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.
Article 2. Products
The products offered are those listed on the site http://www.simone-et-agnes.com by SIMONE AND AGNES, within the limit of available stocks. SIMONE ET AGNES reserves the right to modify the assortment of products at any time. Each product is presented on the website in the form of a description containing its main technical characteristics (materials, type and shape, etc.) The photographs are as accurate as possible but do not bind the Seller in any way. The sale of the products presented in the site http://www.simone-et-agnes.com is intended for all buyers residing in countries that fully authorize the entry into their territory of these products.
Article 3. Rates
The prices appearing on the product sheets of the internet catalog and are prices in
Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be passed on to the price of the products. SIMONE ET AGNES reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order.
Article 4. Order and terms of payment
Before any order, the buyer must create an account on the SIMONE ET AGNES website.
The account creation section is accessible directly from the side menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. SIMONE ET AGNES offers the buyer to order and pay for his products in several steps, with 1 payment option:
– Payment is due immediately upon ordering, including for pre-order products.
The Customer can make payment only by payment card.
Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by credit card is made by our payment provider (Sum up). The information transmitted is encrypted in the state of the art and cannot be read during transport on the network. Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By communicating his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated.
The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the Sale is immediately resolved as of right and the order cancelled.
– Secure payment by credit card (via the SUMUP system): the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or enters one news.
Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer makes the payment:
" Payment by credit card ". The next step offers him to check all the information, read and accept these general terms and conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the "Confirm my order" button.
Finally, the buyer is redirected to the secure SUMUP interface in order to securely enter his personal credit card references. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by credit card is irrevocable. In case of fraudulent use of it, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a credit card is not engaged if the disputed payment has been proven to have been made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must contest, in writing, the direct debit from his bank, within 70 days following the transaction, or even 120 days if the contract binding him to the latter so provides. The amounts debited are reimbursed by the bank within a maximum period of one month after receipt of the written dispute filed by the bearer. No cost of restitution of the sums can be charged to the holder.
The confirmation of an order entails acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation of availing oneself of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, SIMONE ET AGNES will send him by e-mail confirmation of the registration of his order.
If the buyer wishes to contact SIMONE ET AGNES, he can do so either by post to the following address: SIMONE ET AGNES - MORGANE Richard 06 rue du Val 45740; or by email at the following address: morganer@simone-et-agnes.com.
Article 5. Retention of title
The company MORGANE RICHARD (Simone and Agnès) retains full ownership of the products sold until full payment of the price, in principal, costs and taxes included.
Article 6. Withdrawal
Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for return shipping costs.
To make a return, please send us your request by email to:morganer@simone-et-agnes.com.
Article 7. Delivery
Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are sent by MONDIAL RELAY, RELAIS COLIS or by La Poste via COLISSIMO, delivery service with tracking, delivery without signature.
Delivery times are only given as an indication; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed.
SIMONE ET AGNES will be able to provide the buyer with the tracking number for their package by e-mail. The buyer is delivered to his home by his postman or to a relay point depending on the shipping method.
In the event of the buyer's absence, he will receive a delivery notice from his postman, which allows him to withdraw the products ordered at a relay point or at the nearest post office, for a period indicated by the postal services.
The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of SIMONE ET AGNES.
The buyer is required to check, in the presence of the La Poste employee or the deliverer, the condition of the packaging of the goods and its contents on delivery.
In the event of damage during transport, any protest must be made to the carrier within three days of delivery.
Article 8. Warranty
All the products supplied by SIMONE ET AGNES benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code.
In the event of non-compliance of a product sold, it may be returned to SIMONE ET AGNES who will take it back or exchange it.
All complaints, requests for exchange or refund must be made by post to the following address: SIMONE ET AGNES - MORGANE RICHARD, 06 rue du Val 45740 LAILLY-EN-VAL, within thirty days of delivery .
Article 9. Liability
SIMONE ET AGNES, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.
Article 10. Intellectual property
All elements of the site http://www.simone-et-agnes.com are and remain the exclusive intellectual property of SIMONE ET AGNES. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.
Article 11. Personal data
SIMONE ET AGNES undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services.
Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has a right to access, modify and delete information concerning him.
He can make the request at any time by mail to the following address:
SIMONE AND AGNES - MORGANE RICHARD, 06 rue du Val 45740 LAILLY-EN-VAL.
Article 12. Language, applicable law and jurisdiction
These T&Cs are written in French. In the event that they are translated into one or more languages, only the French text shall prevail in the event of a dispute. The T&Cs are subject to French law. The competent court in the event of a dispute will be that of the place of residence of the defendant or, at the choice of the plaintiff, of the place of actual delivery of the product. SIMONE ET AGNES is subject to French legislation, and in no case does it give any guarantee of compliance with the local legislation which would be applicable to you, as soon as you access the site.http://www.simone-et-agnes.comfrom other countries.
Article 13. Settlement of disputes
These distance selling conditions are subject to French law.
For all disputes or disputes, the competent court will be that of commerce.